This was my first time adopting pets and was pleasantly surprised. The application was very straightforward and the communication which followed was brilliant. I was third in line for the rats I wanted to adopt and was kept up to date with the process. Considering the rescue is run by volunteers and they must all be super busy I could not fault the service they provided, particularly during a pandemic. The staff were all so friendly and passionate. I arranged collection of two rats from the fosterer and had a good chat! I could see how well they had been looked after and all went very smoothly. They have settled in with their new friends really well and are such happy rats. It’s great to be able to keep in touch and share updates following their adoption. Thank you so much and keep up the amazing work you do!