Read some of our testimonials (and scroll down to leave one of your own)

Always a supporter of #adoptdontshop I knew when I started to look for a cat that I wanted to adopt. I must admit I had been looking for a super affectionate confident cat, but when I met Moo at her foster house she was so tiny and beautiful that despite her nervous nature I knew she was perfect. She’s a little madame but has a very lovely temperament and I couldn’t imagine life without her. Her favourite things include: prawns, sitting in the garden in the sun, chasing string and sitting on my mother’s lap by the fire.

Daniella wilmot
October 13, 2019

Once Stuart Little had been neutered and was able to mingle with the ladies, his foster pigmum Rosie bought him over to my flat to bond him with my group of 3 female guinea pigs. In the first 24hrs there was teeth chattering from him and the dominant female and I thought it wasnt going to work. 3 months later Stuart has settled well, and he is enjoying life with his 3 ladies. Hes such a character- so charty and loud and also loves a snuggle with me. It’s the happy ending this boy deserved as he was too alpha to bond with another male pig and terrorized single female pigs. My herd get on so well and I’m glad they all bonded. I adore Stuart to bits, and will absolutely consider adoption from animal rescue and care when the time comes for me to have more piggies.

Louise
October 5, 2019

We contacted ARC when we were looking for a new companion for our rabbit, who had recently lost his mate. From the outset, both of the volunteers we dealt with were friendly, approachable and helpful. We adopted a lovely rabbit called Doris, who had had a terrible start to life and the volunteers went over and above what was necessary in order to ensure that she settled in to her new home. I could tell that they genuinely cared about every animal they were looking after and I felt confident that they knew exactly what they were doing. The rabbits spent a weekend bonding at Gill’s house and came home acting like they’d been living with each other for years. I will definitely use them again if we ever adopt another rabbit.

Emily Craig
September 30, 2019

My bunny Oscar and our lovely new lady Bambi are in love thanks to the wonderful team at the ARC. Oscar was so lonely when his brother passed away last year, and thanks to the ARC team who helped us find and bond a new lady partner for him they now have a home together with us. They are both so happy, relaxed, and enjoying their new life together. They bring so much joy and laughter into our lives too. Thank you so much to Gill Manning and the ARC team.

Jan
September 9, 2019

Thank you Arc for letting me adopt my cat Ginge 10 months ago. He’s a very special boy
and is much loved and very spoilt. We couldn’t have chosen a better cat as he’s very
sweet natured and loves his cuddles, food and garden. We are so glad we found him.
Thank you once again he has changed our lives!
Christine M
27 July 2019

Christine M
July 29, 2019

Jack (now Jacques, to follow the tradition of our French-named cats following the passing of our sweet prior cat from Montpellier) came home with us a little over a month ago after we fell for his description on ARC’s site “one of the most depressed cats we’ve ever taken in” and he has settled in so well… it’s like he’s always been here! From the first time he came home he jumped onto the bed without any fear like the owned the place. After we got in touch with the charity it was less than a week after that we were picking him up from his lovely foster home and the process couldn’t have been more smooth or swift. We’re so grateful to everyone who made the process so easy and that we now have a new mog in our lives.

Sophie Wilson
July 19, 2019

We added Caramel our 1st house rabbit to our family last year at 8 weeks old. Although Caramel had plenty of attention when we were around, I was conscious that when we were away during the day time she was on her own. After a lot of reading and thinking about it we decided that Caramel needed a friend and were given ARC as a recommendation from a friend. Gill was very reassuring that Caramel would be well looked after during the bonding process and offered us a lot of advice on the steps that needed to be taken in order for us to adopt a rabbit. Hayley can round to make sure we had a suitable home for the rabbits (we passed with flying colours). Claire took over the bonding process and it was great to know a professional was on hand, as I had read many horror stories on rabbit bonding. Caramel was 1 1/2 and I was conscious she would not bond well as she was used to the attention and being on her own. Claire sent us regular updates with pictures and offered us tonnes of advice for when the pair came home. The whole process was so smooth with both Caramel and Stanley now settling in well at home. I was amazed by all of the hard work the ARC do and would 100% recommend using them to anyone. Thank you so much for all of you help.
Regards
Sarah

Sarah Norton
June 21, 2019

Ozzie – My 15 year old ginger and white tom

It’s probably the best thing I ever did in my life encountering Animal Rescue and Care when I lost my darling Simba in 2010. I made the ‘mistake’ of looking on their website and spied a rather nervous Ginger tom looking appealingly at me. That was it. I went to see him at his foster home in Claygate and Mozzie adopted me. His foster mum said ‘I knew you were going to be his new Mum as soon as you both met. He acted so differently towards you compared with other people who came to look at him’

How right she was. I fell in love with Ozzie (as I soon renamed him) there and then and despite my best intentions (I’d resolved not to have another cat after I lost Simba) within a couple of weeks I drove my new 4 year-old man home. ARC’s care for him since his first Mum had gone into care was impeccable and they took care to follow up on my vet’s to ensure I was a ‘fit and proper person’ to look after him. Thankfully they gave me a glowing reference.

Ozzie was a house cat when I got him and a very proud achievement for me was to encourage him into becoming a proper outdoor cat. He’s a great mouser, but hopeless at catching birds – they all see this ginger and white monster (he’s very long) coming. He’s getting an old man now (nearly 15), but copes brilliantly with his daily medication for CRD and hyperthyroidism. And I love him to bits. One day I will lose him, but I can’t thank ARC enough for giving him to me. He’s been my constant companion and friend. We are a little family together and was a very soggy moggy when I lost my special person.

Rosemary Scott
May 14, 2019

Thank you Emily for doing a great job helping both cats and owners getting together.
Mizzy like so many other cats deserve a second chance of happiness. Through your quick response and kind help both Mizzy and I found each other. Keep up the good work.

Cindy
April 7, 2019

We found ARC while looking around online for bunnies to adopt, and from the website alone it was obvious what kind of organisation they are… And the entire experience only verified our initial impression! From initial advice and very helpful and encouraging home visit from Gill, to the patience of Karen in our visits and many questions, and the “aftercare” and hand holding we new unsure bunny owners are really grateful for! ARC is a wonderful charity, in their care, concern and good work for both animals and humans… We will certainly come back to ARC if we’d want to adopt again.

Libby
March 22, 2019

We have adopted two rabbits through ARC and think they are the most brilliant organisation. The level of care, support, knowledge and expertise everyone has is really inspiring. We have learnt so much from them about how to care for these very special, intelligent animals. One of our buns became suddenly seriously ill after we adopted him, and ARC supported us throughout his treatment in every way possible. He is now healthy, happy and thriving, and very devoted to his partner. We recommend ARC to anyone looking to adopt rabbits.

Ali Howard
March 12, 2019

We adopted our first pair of bunnies 7 years ago from ARC. It was many years since I had looked after rabbits and ARC were brilliant with their advice and support for getting us ‘kitted out and bunny ready’ as well as recommending a bunny savvy vet. The foster family of our buns, Magic and Snoopy, were so welcoming and considerate when my daughter and I visited them prior to their coming home with us, and together with hearing the back story of why the bunnies were rescued, it made us feel very special.
After many happy years hopping around our garden Magic sadly passed away before Christmas 🙁 and my first port of call was then ARC. The understanding and consolation from them was brilliant. We were very lucky that an ‘older’ female, Pumpkin, was looking for a new home. In this instance it was a direct re-homing from a family who had lost their male to a fox attack. Gill from ARC then worked her magic on helping the two grieving bunnies bond. It was not an easy process in this instance, but her patience, observation and care ensured that Snoopy and Pumpkin realised it was better together than alone. Gill sent us regular updates during the bonding process and continued to support and advise us once they came home too. We are now so happy to have a pair of gorgeous buns bouncing around the garden again, and it is all due to ARC. Thank you! xx

Zena
March 12, 2019

Altogether I have adopted 3 ratties from ARC, Mr Larry about 4 years ago and Lola and Lily nearly 2 years ago now. The guys at ARC are very thorough, making sure the furries have the best forever home possible. As I live quite a way away they accommodated for that as well, they even provided transport for the ratties. The ratties went through foster homes where in my case 2 lovely ladies were getting to know the animals before handing them over. What I found very helpful is the ARC adopters FB group where you can share and show off the happy moments but also seek advise and support when in doubt.
The ARC people do amazing things for those little creates!

Ania
March 10, 2019

We adopted two lovely rats from ARC and the whole process was simple and easy. They were so lovely from start to finish, they were so responsive, home visit happened quickly and the foster carer was so accommodating with our pick up. You can tell the animals were so well cared for the whole time!

Special mention to Cat who was lovely during the home visit and put up with my hap hazard emailing and the absolutely amazing foster carer who was incredible. You can tell they love the animals and truly care about all of them.

I could not recommend ARC highly enough, seamless process and I got the sweetest little rats because of it!

If you are thinking of adopting an animal, go for it! It’s unbelievably rewarding seeing them open up and show their personalities. I could not think of a better charity to go through than ARC.

Megan
March 10, 2019

We adopted George, a baby Russian dwarf at the end of October. Amanda had already got him used to handling, so all we had to do was complete the adoption process and, once approved, we collected him. I have to say he is fantastic, a complete character in his own right, and with quite a different personality to others we have had! He’s made himself completely at home and is so funny and amusing. We probably wouldn’t have got him if it wasn”t for ARC, I can’t recommend them highly enough. What a superb job they do, please support them, whether with an adoption or a donation, and enable them to continue with their work.

steve winfield
March 10, 2019

I have had three hamsters from ARC. My first, a syrian called Noel, introduced me, and opened my eyes to what rescue was all about. He was a lovely, loving hamster despite his incredibly awful start to life. Sadly I lost him last August, however I feel honoured that ARC let me have him for 8 months. Nellie, my crazy lady robo came next. She’s fast, nuts and I love her. Paddy, my dwarf came along after Noel left us. He, like Noel, has neurological issues, although has improved dramatically, thank goodness.
I can definitely recommend ARC, they will do what they can to make the adoption go smoothly, the welfare and well-being of the animals in their care is paramount.

Samantha Fry
March 10, 2019

I adopted Ophelia in October to bond to my black mini-lop, Benvolio, after a failed bond with a bunny from another rescue. My experience with ARC was stress-free from start to finish, from meeting Clara’s babies in their foster home, to the home visit, to collecting the bonded pair after their ‘bunnymoon!’ The wonderful people who run the charity are so professional and knowledgeable, I cannot recommend ARC highly enough.

Lydia Seeley
March 10, 2019

We saw brothers Ross and Chandler on the ARC website back in January this year. We went to visit them at fosterer Claire’s house and fell instantly in love with them. We were fortunate enough to bring the bunny brothers home a week later. The whole procedure went very smoothly thanks to Gill and Claire. Our boys arrived at their forever home happy and healthy. We highly recommend ARC to any potential adopter!

Angela and Jamie
March 10, 2019

First time I have rescued a bunny from ARC and I will definitely be back in the future. They do all the bonding and my girl is besotted with her new man Ollie who is a Rex rabbit. He is very lively and has settled in very quickly. Only had Ollie three months now. Ollie lived on a balcony in a small cage and now lives in a huge cage in a huge shed with new outside space to run in. My girl bunny loves her new toy boy!

Alison Crawford
March 9, 2019

I have had Felix the rabbit (formerly Caramel) since Sept 2018 as a companion for my girl bunny Florence. From my first initial contact via email with ARC and particularly Gill, I found them to be so helpful and informative about the requirements for adopting a bunny. The bonding service is something I hadn’t come across before when looking at other charities to adopt from so I was thrilled to have an expert take the reins with the tricky process! All the fosterers I visited in my search for a husbun were so lovely, and all the animals seemed very well cared for and loved. ARC do an amazing job and I recommend them to anyone looking for a new furry companion. Their expertise and care is second to none!

Kathryn
March 9, 2019

‘Dear Emily,

Zante has been with us for a week now. She’s settled in really well and very content, affectionate and quite playful! She’s obviously been very well loved in her previous home.

With best wishes,

Kate’

Kate
March 7, 2019

Hi Emily,

I picked Zante up this evening from Helen. She is very sweet. She’s been having a good explore and purring away!! She’s lovely with the children too.

Thanks so much for all you’ve done, I can’t believe how quick it’s been!

I’ll let you know how she’s getting on in a week or so.

Kate
February 27, 2019

I have adopted 2 piggies, a cat and a chinchilla. ARC were amazing with each of the adoptions, and the fosterers were amazing and so loving to the animals in their care!

Luisa Rodriguez
February 23, 2019

Thinking it had been a while since I sent any photos of our much loved and adored Wilson. Below he is with his favourite throw which he snuggles in on his bit of the reclining sofa. He also is well at home in the radiator cover (I don’t miss my ornaments that much). He is totally gorgeous and we love him so much.

Emma L
February 20, 2019

Thought I would drop you a quick update to say Bertie is doing great and had a glowing health bill from the vet when we visited recently. As you can see, he has completely finished settling in now and loves to snore in his new bed!!

Daniel E
February 15, 2019

Our adopted cat Molly is such a delight and seems very happy. Everything about her is just so sweet. She is loving, entertaining and great company. She seems to enjoy being a house cat as she will only venture into the garden under escort. We do have some large male cat neighbours and although she will tell them off she is frightened to be out alone. We are looking forward to warmer days when I can throw open the back doors and encourage her out more.

Angela & John
February 10, 2019

We have adopted two super cute guinea pigs: Coffee and Biscuit.
I will support them in the future and recommend to people who want to rescue animals.
Thank you to all volunteers.

Agnes and Family January 2019
February 3, 2019

Hi Emily,
I just wanted to send you a few recent pics of Enid, (was Zara) who we adopted from you a few months ago.
She is just the most brilliant cat for us. Not at all nervous, very interactive and cuddly, completely food obsessed!! More like a dog!! She’s great with the kids and then loves to chill out with us in the evening and watch telly in her usual spot. We love her so much. And I think she loves us too!
Thankyou for what you do.
Warm wishes
Phoebe, Tom, Ivy, Arthur, Margot and Enid xxx

Pheobe
January 25, 2019

Hi Emily
Thank you for our introduction to Meep (now renamed Elvie – short for Elvis!!). All has gone very well with picking her up and settling her in and we are all very fond of her already.
Happy Christmas
All the best
Kate

Kate V
December 20, 2018

I just thought that I would drop you a line as today marks the 15 year anniversary of my adoption of my cat Daisy from ARC. Daisy was about 11 months old when I adopted her. She had been fostered by ARC from around 9 months old after her previous owners no longer wanted her. While she was being fostered, it was discovered that she was partialy sighted (from having detached retinas) and also heavily pregnant. Daisy gave birth to 5 kittens and, when they were weaned, I adopted her and her kittens were also rehomed.

When I first had Daisy, she was quite distant and it took some months before she started sitting on my lap. After settling in, she quickly grew to love lots of cuddles and attention! We moved from north London to Brighton a couple of years ago and she adjusted to the move really well. She is now approaching 16 years old and is in reasonably good health for her age. I’ve attached a recent photo of her sunbathing in the garden. She is a very sweet cat and it has been such a joy to have her in my life over the past 15 years.

I have continued to support ARC since adopting Daisy after setting up a monthly donation by direct debit. I am very glad that you were able to rescue Daisy and enable her to find a happy home. I wish you all the best with your ongoing work and just wanted to share this update with you to let you know the difference it makes to the animals and their owners-to-be.

Melanie S
October 19, 2018

We have adopted several rodents from ARC over the last year. They do a fantastic job of finding new homes for animals in need in the Richmond Borough by organising foster care in the homes of dedicated volunteers. If you have space in your home to adopt a pet do check out the animals looking for new homes on this website. They are also there to provide advice after you have adopted too. Highly recommended.

Rachel
September 29, 2018

I’ve adopted several rabbits from arc and find the charity and the people exceptional. The advice, bonding and allround support, including post adoption is 5*. So much time and energy is put into caring for the bunnies and getting the best match for humans and fellow fluffies.
Thank you ladies x

Jenny Alexander
September 24, 2018

I adopted Buddy Bunny from ARC as a husbun for Minnie. I could tell from the start how much Buddy was cared for, and the fact I was encouraged to meet him first told me that ARC really invests in its adopters and adoptees. We loved Buddy and it was so exciting when he was marked as “reserved” on the website. Part of the reason I picked ARC was because they bond the bunnies for you, which made things so much easier. I was very anxious and worried about leaving Minnie at a “strange” house, but all my worries were assuaged when we were both welcomed into Gill’s home. I got very regular updates on how the bonding was going, and the fact both bunnies got a big hug and a kiss when I collected them showed they weren’t just any old bunnies – they mattered and would be missed. Gill and I remain friends to this day, and she’s also introduced me to a fellow ARC volunteer, Rose, who now takes care of Minnie and Buddy when we’re away. I am so grateful to everyone at ARC for what they’ve done for my Minnie and Buddy. Gill also coaxed me through a scary episode when Buddy was ill – ARC really do go above and beyond. I also love how they have an adopters page where everyone can share photos of their pets. ARC don’t just wave them off – they follow their progress forever!

Laura Wheeler
September 24, 2018

Adopt, don’t shop!
I have rescued my gorgeous Russian dwarf hamster Wheely from ARC in April this year.
ARC is such an amazing organisation, I wouldn’t dream to rescue from anywhere else. They are devoted to what they do and their foster families are a dream!
Thank you guys for being so wonderful! X

Verónica Diaz
September 24, 2018

Had the very difficult decision of rehoming my mum’s cats due to her failing health. I loved both the cats enormously but due to my own pets couldn’t take them in myself. I felt a huge sense of responsibility making sure both cats were taken in by people who really cared and not just lost in some vast organisation where i would never hear what had happened to them. I was recommended ARC and after a short wait on their waiting list both cats were taken in and fostered in local loving homes until permanent homes were found. From the very first e-mail through to the final confirmation that both cats were settled and happy I cannot praise ARC enough for their superb, sensitive and incredibly understanding manner. I had regular communication and I was kept up to date with what was happening. Karen was absolutely wonderful with the older cat who had a number of issues and her kindness and patience was massively appreciated. These people really care, there is nothing clinical about the process and I am beyond impressed with them, their team and the kindness they show the animals brought to them. Just fantastic – thank you

Kate
April 16, 2018

We adopted our cat Martha from ARC just over a year ago, and it was totally positive experience. Everybody was helpful and she was being well taken care of by her foster carer. As we didn’t have direct outdoor access at the time, we were advised to get an indoors-y, more timid cat – which we did, not wanting to cruelly coop up an adventurous spirit. Martha spent most of the first month with us hiding under the bed, but now is much more happy and confident. She loves having her tummy stroked, has become very chatty, and goes outside for a bit most days but is usually quite happy indoors. I would recommend ARC to anyone looking to adopt.

Rachel
December 11, 2017

Paprika came to live with me and Geezer 3 months ago. Geezer’s elderly partner had recently died and so we were looking for another bunny companion. With brilliant help from Gill, they bonded really quickly. Paprika is a younger bun and possibly the most inquisitive I have met.
Because of ARC, not only is Paprika now happy her new home, but Geezer is acting younger and I am delighted too.

Nikki
December 7, 2017

I’ve adopted 4 bunnies from ARC over the past few years – travelling with a lonely bun who’s recently lost a partner, taking them on an adventure to find a new friend. The bonding service they provide, to bond your bunny to one (or even more!) of their ARC buns, is such a smooth operation and the people involved have an astounding depth of knowledge of the process and how bunnies interact – as long as the bunnies are in agreement of course 😉

They know their stuff and go the extra mile (sometimes literally!) to do everything possible for a secure bond before you bring your new family back home. They even have bunny-cam to keep you updated on how things are going and send you pics of incredible cuteness so any separation anxiety is kept to a minimum.

It’s very clear to see that my experience with the ARC bunny people is par for the course, for all the animals they take such brilliant care of. I keep in touch with other ARC adopters, the volunteers and the marvellous people who foster so we can adopt. ARC like to know how you’re all getting on and love seeing updates about the pets they’ve rehomed, for years and years afterwards. You’ll always be an ARC adopter 🙂

Lauren Good
December 7, 2017

I took on Flossie as a companion cat for my older cat who was then 14 and is now 17 – someone to share the cat-flap defending role with. Flossie is a delightful cat, and has fulfilled the slightly-deferent-but-sometimes-cheeky role beautifully. She has become adept in the art of silent miaows, and radiates contentment and happiness; she usually sleeps on her back, with all four paws in the air. She is very fond of cardboard boxes, of whatever size. I can’t believe that someone didn’t want her – she was an adult when I adopted her, and considerably thinner than she is now! – but I am very grateful to have her, and also to ARC for making sure I didn’t adopt an unsuitable cat who might be less respectful to my older cat Millie.

Pippa Hyde
December 3, 2017

Adopt don’t shop….I’ve adopted three hamsters from ARC and it has been a very rewarding experience to provide an animal with a second chance of happiness. This charity truely cares for their rescues.

Cathryn Lovell
December 3, 2017

We got our beloved Archie from here and it was the best experience we could ever have wished for!! He’s a perfect dog and we got him very quickly so couldn’t be happier. The lady was so lovely and we’ve had Archie a few months now and he has really made our life a million times better

Ruth Case
November 3, 2017

At the weekend, we brought home a wee hamster. He’s still in his transition phase from old home to new home, but he’s doing well, spending hours on his wheel, and snuffling around his new home. He’s got loads of space, a box for digging in, tubes, a seesaw, chew toys, straw and more straw for hiding, three (!) kinds of substrate for texture and almost no plastic involved, which makes me very happy.

His Majesty Scruffy-Bob Aurelus is a healthy, tame hamster, and my daughter adores him. Set the alarm for 6am this morning just to watch him for a bit. Scruffy-Bob slept the entire time.

Our thanks to Sarah, who fostered him, and Cat for organising us. <3

Lesley Law Chan
October 10, 2017

We took on a cat from ARC quite a few years ago. Sadly he has passed away recently but he was the most wonderful companion, and the work that they do to prevent cruelty and promote animal wellbeing to give them a second chance is a blessing to all those that they touch.

Nick Doyle
September 28, 2017

Such a fab rescue. I adopted my boy Edison (Chinese hamster) from ARC and he’s amazing. So confident and happy. His foster mum did a great job

Holly Maguire
June 29, 2017

I’ve adopted two hamsters from ARC, both of which are tame and loving. ARC is an amazing rescue who go through hoops and barriers to help animals in need of a good home, great care and fantastic welfare. Their home checks are thorough, and everyone is so friendly. Proud supporter of ARC

Teresa Lau
June 20, 2017

I adopted a beautiful ginger cat two months ago and found everybody at the charity really lovely and helpful. Cat is settled and we are totally in love with her.

Klaudia Kalata-Morris
April 27, 2017

When I decided to adopt a cat I went to ARC as my sister in law had adopted successfully from there. From the time I saw Tabby and applied online it all went swiftly. The people are lovely and my Tabby has settled really well. I would recommend them to anyone looking to adopt

Lorraine Potter
February 8, 2017

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